Messages sent in C-One are called reports. A report can contain a media such as a picture, video, audio, a file or a text.
If the user sending the report has activated the device location settings the report´s GEO position will be known and the report will be displayed on the map in SAM.
There are two ways of sending reports in the system. A report can be sent to the reports inbox in SAM (management view) or added directly to a case.