Your SAM view provides you with a central system view of C-One and all the events, activities and communications that your C-One network of users shares.
Please note that access to SAM- and admin-view is permission based and requires that you have admin rights for the function to be seen.
Updated situational awareness and operator role
As SAM user, you have the most comprehensive and updated situational awareness of your environment and thus the best basis for decision-making and control of the communications flow in your environment.
You can take an active role dispatching reports to users and by creating cases. You can participate in all case communications and support users in cases.
Two views; SAM and admin
When you log in to SAM two modules are available; Management and administration. The management view is the most frequently used view displaying all operational communication functions and the situational awareness; reports, cases, users, the map and others.
In the Administration module, you will find features for user and system administration and configuration, e.g add new users, create groups and change the password. To switch between the two modules, in the upper right corner click the gear icon.
Web based view
The SAM view is web-based with access over the Internet. C-One supports primarily Chrome and Safari.
Article is closed for comments.