Case Menu

Each Case has its own menu where the information is sorted. To get a simple overview of tasks, users or any official documents connected to the case, click on the menu tabs to find the right information faster.

Three-point menu

By clicking on the three-point menu in a selected case you can print or edit the features of the case. Among other things, you can;

• Change access level
• Change priority level
• Add or delete users and groups to a case.

Note! What you are able to change depends on your role and access level, read the manual about access levelsand roles in C-One to understand this.

Read manual for creating a new case to understand the features that you are able to change through the menu tab.