Each Case has its own menu where the information is sorted. To get a simple overview of tasks, users or any official documents connected to the case, click on the menu tabs to find the right information faster.
By clicking on the three-point menu in a selected case you can print or edit the features of the case. Among other things, you can;
- Change access level
- Change priority level
- Add or delete users and groups to a case.
Read manual for creating a new case to understand the features that you are able to change through the menu tab.