Each Case has its own menu where the information is sorted. To get a simple overview of tasks, users or any official documents connected to the case, click on the menu tabs to find the right information faster.
By clicking on the three-point menu in a selected case you can print or edit the features of the case. Among other things, you can;
- Change access level
- Change priority level
- Add or delete users and groups to a case.
Note! What you are able to change depends on your role and access level, read the manual about access levelsand roles in C-One to understand this.
Read manual for creating a new case to understand the features that you are able to change through the menu tab.
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