Handle groups

Using groups, you can group users you want to add in a case at the same time.

E.g. all in a group with certain function or at a location; security, crisis group or the central station.

It is faster to add a group with users than adding them one by one in a case.

Adding new users in a group

You add the new user to a group in the admin-view.

• Click on the menu tab groups.
• Click on the group you want to add users.
• Click on the symbol in the bottom right corner.
• Search and select users.
• Click confirm to add user.
• A notification is sent to the user added to the group.

• Delete a user by un-marking them and click confirm

Change group view in SAM

You can choose if you want to display your groups separately or with the "group within a group" system in your SAM-view

• Click on the 3-point meny
• Choose "Toggle tree view"
• Your display will change

Add or delete a group within a case

If a case is already created, you are still able to change which groups that has access to the case by clicking the 3-dot menu.

• Click on the menu tab ”case”
• Choose case you want to edit
• Click on the 3-dot menu
• Click on ”Edit case”

When pressing ”edit case” a new window will appear showing case information such as priority level and access levels. On the right, you will find a list of users and groups that are already signed to the case.

• Add new groups by clicking on ”Assign users and groups”
• Delete existing groups by clicking on the ”x” in the right corner.
• Click ”submit” to save your changes.

DRAG AND DROP - Groups to case

In your SAM-view, you can drag groups directly to cases 

If you drag a group with other groups within it to a Case, you will have the option to choose whether the entire group tree will be included with or just the group you chose.