Change a Users role

You Can change a users role permanently in the admin-view or for a specific case in the SAM view. To be able to change a role you need to have access within your own role. 

Change a users Role permanently

You can change a Users role in the Admin-view under the menu-tab "users"

• Choose User you want to edit by clicking on the Users name
• The User Wizard will be opened, scroll down to "role"
• Select a new role
• Click "submitt" to Save changes

Change a users role within a Case

You can change a users role for a specific case in the SAM-view under the menu tab "Cases"

• Select Case
• Click on the Three-point menu, select "Edit case"

• Under "Selected users" you can change the role for a specific user
• select a new role
• Click "submit" to save changes