All users have a role
In C-One, all users have a user role. The purpose of the roles is to allow many different users to collaborate and interact in the same system. For example, at an Airport there are both police, security guards, baggage handling personnel, store clerks etc. who need to interact, but at different levels.
The role determines what a user can do
A role determines what a user can see and do in the system. The roles in C-One are made up of a number of rights that give access to information and control functions in the system.
It is the user role that controls whether the user is e.g. administrator, can manage cases or can only read in a case. A user has a user role defined in the system, but a user can be assigned a different role in a specific case if necessary.
Administration rights to create and change roles
Anyone who has the right to administer your system can create new roles and change the roles available in the system.
Change a user's role
Anyone who has the right to change a user's role can change the user's role for the entire system or for just one case.
Here is a list of the rights that can be controlled by your user role in a case:
In C-One, all users have a user role. The purpose of the roles is to allow many different users to collaborate and interact in the same system. For example, at an Airport there are both police, security guards, baggage handling personnel, store clerks etc. who need to interact, but at different levels.
The role determines what a user can do
A role determines what a user can see and do in the system. The roles in C-One are made up of a number of rights that give access to information and control functions in the system.
It is the user role that controls whether the user is e.g. administrator, can manage cases or can only read in a case. A user has a user role defined in the system, but a user can be assigned a different role in a specific case if necessary.
Administration rights to create and change roles
Anyone who has the right to administer your system can create new roles and change the roles available in the system.
Change a user's role
Anyone who has the right to change a user's role can change the user's role for the entire system or for just one case.
Here is a list of the rights that can be controlled by your user role in a case:
- Start a new case
- Add / remove users in a case
- Adding reports in one case
- Chat in a case
User Agreements are determined by roles
User agreements are sent out through roles and are also added through this section, this enables you to have different agreements depending on employment type or other factors. Read about how to upload agreements HERE.
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