When you want to add a new report, click on the tab new report in the SAM-view. When you click submit all users in the case are notified.
- Choose the access level.
- Select the priority level.
- Write a message to this report. This text follows the report.
- Click and add the type of report you want to send; video / image, audio clips, attach file or location.
- Mark the checkbox request response to ask recipients for acknowledgment of the report.
- Click submit to send the report to the SAM-view report inbox or,
- Click assign to case to submit the report in a case.
Assign report to Case
- Click on an existing case, or click to create a new case.
- Click submit
Add a report directly to a Case
A report can be added directly to a case by entering the Case in your SAM system