The maintenance windows are organised monthly as follow:
Second Monday each calendar month there will be maintenance on Cirrus Cloud servers.
The following Thursday/weekend there will be maintenance of Gateways and Sensor where needed.
NOTE: In large installations (+200 Sensors) Sensor upgrades may continue over the weekend, though the system will be operational.
Downtime may differ depending on maintenance activity but we always try to keep it as short as possible.
Second Monday each calendar month there will be maintenance on Cirrus Cloud servers.
The following Thursday/weekend there will be maintenance of Gateways and Sensor where needed.
NOTE: In large installations (+200 Sensors) Sensor upgrades may continue over the weekend, though the system will be operational.
Downtime may differ depending on maintenance activity but we always try to keep it as short as possible.
Monday October 14th - Cirrus Cloud servers
US/Australia Cloud servers: 7:00am-11:00am GMT
Europe/Aisa Cloud servers: 6:00pm-10:00pm GMT
Thursday October 17th - Gateway and Sensors
US/Australian customers: 7:00am-11:00am GMT
European/Asian customers: 6:00pm-10:00pm GMT
Monday November 11th - Cirrus Cloud servers
US/Australia Cloud servers: 8:00am-12:00pm GMT
Europe/Aisa Cloud servers: 7:00pm-11:00pm GMT
Thursday November 14th - Gateway and Sensors
US/Australian customers: 8:00am-12:00pm GMT
European/Asian customers: 7:00pm-11:00pm GMT
Monday December 9th - Cirrus Cloud servers
US/Australia Cloud servers: 8:00am-12:00pm GMT
Europe/Aisa Cloud servers: 7:00pm-11:00pm GMT
Thursday December 12th - Gateway and Sensors
US/Australian customers: 8:00am-12:00pm GMT
European/Asian customers: 7:00pm-11:00pm GMT
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