Flowscape Workplace App – FAQ

🔐 How do I sign in?

• Most organizations use Google or Microsoft sign-in.
• Depending on your organization's setup, you may also be able to sign in with:
  • Email address and password
  • A one-time verification code
• If you're unsure which sign-in method to use, contact your IT help desk or system administrator.
• You can access the Workplace App via:
  • App Store: Flowscape Workplace
  • Google Play: Flowscape Workplace
  • Web app: login.flowscape.se/workplace
• 📖 Detailed login instructions

🔑 Can I sign in without my Microsoft or Google password?

• Yes, if your organization supports email authentication.
• Select Sign in with verification code.
• A one-time code will be sent to your email address.
• The code is valid for 10 minutes.
• 📖 Detailed login instructions

🏢 How do I select the office I want to work from?

If your organization has multiple offices:

• Go to Home.
• Select the office name at the top of the screen.
• Search for or browse to the office you want.
• Select the office.
• Home, Office, Calendar, and Colleagues will then display information for the selected office.

🔎 How do I find a specific room or desk?

• Go to Office.
• Select the search icon.
• Enter the name of the room, desk, or other resource.
• Select the resource from the search results.
• Select the pin icon next to the resource to see its location on the map.
• 📖 Detailed resource booking instructions

📅 How do I change or cancel a booking?

• Go to Calendar or Home.
• Select the booking you want to change.
• Choose whether to:
  • Edit the date or time
  • Cancel the booking
• Confirm the change.
• If the booking has already started, End booking will be shown instead of Cancel.
• 📖 Detailed resource booking instructions

👥 How do I find a colleague?

• Go to the Colleagues tab.
• Search for your colleague by name.
• Select the colleague to view:
  • Contact details
  • Workplace location
  • Where they are sitting, where available
• 📖 Colleague finder guide

⭐ Can I follow colleagues I work with frequently?

• Yes.
• Go to Colleagues.
• Find the colleague you want to follow.
• Select the bookmark icon on their profile card.
• Followed colleagues appear at the top of your colleague list.
• They can also appear on your Home view when they are in the office.
• 📖 Colleague finder guide

❓ I can't see the resource I want to book. What should I check?

• Make sure you have selected the correct office.
• Go to Office and check the active filters.
• Search for the resource by name.
• The Workplace App displays resources for the currently selected office.
• If you switch offices, the resources available to you may change.
• 📖 Detailed resource booking instructions

🚫 Why can't I book a particular resource?

A resource may be unavailable because:

• It is already booked.
• It is currently occupied.
• It is configured as non-bookable.
• Your organization's Flowscape administrator has restricted the resource to specific users or user groups.
• Check the resource details and availability information.
• Make sure the correct office and filters are selected.
• 📖 Detailed resource booking instructions